Locked out of your Facebook, Instagram, Google or Microsoft account? Whether you've been hacked, forgotten your login details, or lost access to your recovery email or phone number, Computers Gold Coast helps you work through the official recovery process and get back in — then lock it down properly so it doesn't happen again.
Accounts get locked for all sorts of reasons — a forgotten password, a phone upgrade that lost your authenticator codes, an old recovery email you no longer use, or someone else guessing or phishing their way in. Each platform has its own official recovery process, and it isn't always obvious which steps actually work.
We work through each platform's official recovery and verification steps with you, help you prove ownership where required, and once you're back in, we help you re-secure the account with a strong password and two-factor authentication so it's harder for it to happen again.
Recover a hacked or locked personal account, and work through identity verification if requested.
Regain access to a compromised account, including business and creator accounts linked to Facebook.
Recover Gmail and Google account access, including accounts tied to important photos, documents or business email.
Recover Outlook, Hotmail and Microsoft account access, including accounts used for Windows sign-in.
Once you're back in, it's worth getting all your accounts onto a proper password manager with 2FA so this doesn't happen again. If the account breach affected your email specifically, our email setup and problems service can help too.
Worried your computer itself might be compromised, not just the account? See computer and network security. Got another tech question while you're here? Our general tech advice line is free for the first ten minutes.
We help with account recovery across the Gold Coast, in person or over the phone.
Not sure if we cover your area? Call 0477 319 160 and ask.