📧 Onsite & Remote Support · Gold Coast & Surrounds

Email Setup & Problems Gold Coast. Fix Email Issues Fast.

Email not working? Can't send or receive emails? Need help setting up a new email account? Computers Gold Coast offers expert email setup and troubleshooting services for home users and small businesses.

✓ Fast & Reliable
✓ Onsite, Remote & Drop-Off
✓ 15+ Years Experience
✓ No Hidden Fees
Common Email Issues We Fix

Whatever's Broken, We'll Get It Working Again.

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Can't Send Or Receive

We diagnose and resolve the issue quickly.

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Incorrect Settings

We fix SMTP, IMAP and POP3 configurations.

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Forgotten Passwords

We recover access to locked email accounts.

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Sync Issues

Fixing Outlook, Gmail, Apple Mail and more.

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Spam & Phishing

We secure your inbox from threats.

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Broken After An Update

We restore broken email clients.

We fix email across every major provider — Telstra Bigpond Mail, Optus, TPG, Aussie Broadband, Spintel, iPrimus, Exetel, Dodo, plus Gmail, Outlook, Yahoo, iCloud and more.

What's Included

Our Email Setup & Repair Services.

We ensure your email works smoothly across computers, phones and tablets.

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New Email Account Setup

Create new emails (Gmail, Outlook, ISP emails, business emails), and set up IMAP, POP3 and SMTP for proper syncing.

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Troubleshooting & Fixes

Resolve "cannot send/receive" issues, repair device sync problems, and fix password reset issues.

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Email Migration & Backup

Transfer emails between providers (e.g. Bigpond to Gmail), and back up your emails to prevent data loss.

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Business & Custom Domain Email

Configure professional business emails, set up Microsoft 365 or Google Workspace, and fix DNS issues with SPF, DKIM & MX records.

Related Services

Get Your Whole Setup Sorted.

Setting up a business email address on your own domain? See our domain & custom email service, or go further with a full Google Workspace / Office 365 setup.

If your account keeps getting locked out or you want stronger protection, we can help with password manager and 2FA setup. For anything beyond email, our general troubleshooting service covers the rest of your PC or Mac.

Frustrated With Your Current Email Setup?

Call now and we'll get you sending and receiving again — usually the same day.

Where We Work

Service Areas.

We offer onsite, remote and drop-off email support across the Gold Coast.

Surfers Paradise
Broadbeach
Southport
Robina
Burleigh Heads
Nerang
Varsity Lakes
Coolangatta

Not sure if we cover your area? Call 0477 319 160 and ask.

Frequently Asked Questions

Email Setup Questions, Answered.

Why is my email not working?

Email issues can happen due to incorrect settings (SMTP, IMAP, POP3), password changes or forgotten login details, email server downtime, ISP restrictions, or corrupt email files.

How much does email setup & repair cost?

Pricing depends on whether it's a new setup vs. troubleshooting an existing issue, the number of devices involved, and the type of problem. Call 0477 319 160 for a straight quote.

Can you set up email on my phone & computer?

Yes. We configure email across all devices — Windows, Mac, iPhone and Android.

Do you offer email migration services?

Absolutely. We can move all your emails, contacts and settings to a new provider.

Can you fix Telstra (Bigpond) email problems?

Yes. We resolve Bigpond email issues including login failures, password resets, emails not sending or receiving, and sync problems on mobile and desktop.

Ready To Get Your Email Working?

Call Computers Gold Coast or get in touch online — onsite, remote and drop-off options available.