Need to make a claim with RACQ, AAMI, Suncorp, Allianz, NRMA or Youi? Computers Gold Coast provides fast, accurate Computer Insurance Reports accepted by most major home and contents insurers. Whether it's water damage, fire, theft or electrical failure, our assessments help get your claim processed quickly.
A Computer Insurance Report is an official document prepared by a qualified technician outlining the condition and damage of your device (PC, laptop, Mac and more), the likely cause of damage — storm surge, liquid, drop, fire — repair or replacement recommendations, an estimated repair cost, and a formal statement supporting your claim.
Homeowners lodging claims under contents insurance, professionals using personal devices for work, students with damaged laptops covered by family insurance, and businesses filing claims for workstations or office laptops.
A full technical assessment of the device and its damage.
Documented visual inspection of the damage itself.
Estimated cost for repair or replacement, included in the report.
A full technical breakdown written in the language insurers expect.
Optional direct submission to your insurer is available by request.
Call, SMS or request online.
Choose between onsite visit, remote inspection, or drop-off.
Our technician performs a full diagnostic.
Receive a detailed PDF with everything your insurer needs.
Claim support — we assist with insurer follow-ups if needed.
Having an accurate, detailed report speeds up your claim by providing clear proof of damage, ensuring it aligns with insurer policies, helping insurers verify repair or replacement costs, and reducing rejection risk from incomplete documentation.
Our reports are written in insurer-preferred language and accepted by leading providers. If your provider isn't listed, we customise reports to meet individual policy requirements.
Available via video for simpler claims.
We come to you across the Gold Coast.
Available at our workshop by appointment.
Prices vary depending on the damage and turnaround time required. Contact us for a quote.
Yes — our reports are accepted by major insurers including AAMI, NRMA, RACQ, Allianz, Suncorp and Youi.
No — we offer onsite and remote assessment options across our Gold Coast service area.
We're happy to liaise directly with your insurer or provide additional details if needed.
Many policies do cover it — check with your insurer, as this varies between providers.
If the report leads to a repair rather than a replacement, see laptop screen replacement for a cracked or water-damaged display, or our general hardware repair & diagnostics page for anything else. If files are at risk from the damage, data recovery can help before the device is written off.