We tailor computers, phones, tablets and smart devices to your accessibility needs — larger fonts, screen magnification, voice control, text-to-speech and hearing support — then teach you how to use it all, hands-on, at your own pace, in your own home. Designed especially for seniors and low-vision users.
Macular degeneration, glaucoma, cataracts, diabetic retinopathy, hearing loss, arthritis — the conditions that make standard technology frustrating are common, especially as we get older. But losing comfortable access to email, photos, video calls with the grandkids, online banking and news is not inevitable. The right assistive technology, set up properly, restores all of it.
Every modern computer, phone and tablet already contains powerful accessibility features — most people just never have them switched on and tuned correctly. That's the gap we fill.
We start with the free, built-in tools already on your devices — Windows Magnifier and Narrator, Apple's Zoom and VoiceOver, Android's TalkBack and font scaling — and tune them to your specific eyesight, hearing and dexterity. Only if those genuinely aren't enough do we recommend dedicated software or devices, and we'll explain exactly why before you spend a cent.
Then comes the part most setups skip: patient, hands-on training until you're confident using it all yourself — the same approach as our one-on-one computer training.
Bigger fonts, magnified screens, high-visibility cursors and properly scaled layouts on your computer, phone and tablet — so reading is comfortable again, not a squint.
Your device reads emails, articles and documents aloud. We configure screen readers — from built-in Narrator and VoiceOver to dedicated low-vision software — tuned to a voice and speed you like.
Dictate messages instead of typing, and control lights, reminders, music, calls and news by speaking — with Alexa, Google Assistant or Siri set up around your home.
Colour filters, dark modes, glare reduction and contrast settings matched to your specific vision — small changes that make a dramatic difference for low-vision users.
Captions on video calls and TV apps, hearing-aid pairing with phones, amplified notifications and visual alerts — so nothing important gets missed.
Large-key keyboards, easier mice, touch adjustments for tremor or arthritis, decluttered home screens and one-touch shortcuts to the people and apps you use most.
An unhurried in-home visit anywhere on the Gold Coast. We look at how you actually use your devices and where the frustration is — no jargon, no assumptions.
We tune the accessibility settings across all your devices to your eyes, ears and hands — and set up any extra software or equipment that genuinely earns its place.
We practise together until you're confident — with printed cheat sheets if you like — and we're a phone call away afterwards through our ongoing tech advice support.
It depends on the person and the task, which is why we assess first. For most low-vision users, the biggest wins come from properly configured screen magnification and large text, text-to-speech for longer reading, a high-contrast display setup, and a voice assistant for everyday tasks like reminders, calls and news. Dedicated devices like electronic magnifiers help some people enormously — but we only recommend them after the free options are exhausted.
Yes, very much so. Macular degeneration affects central vision, so magnification alone isn't always enough — the combination that works best is usually larger, bolder text with strong contrast, plus text-to-speech so your device reads aloud anything that's tiring to read, plus voice control so you can do more by speaking. We tune all three to the vision you have.
Usually not. Windows, Apple and Android devices all include genuinely capable accessibility tools — magnification, screen reading, dictation, captions, contrast filters — for free. Our first job is configuring what you already own properly. If specialised software or hardware would truly serve you better, we'll explain what it does and what it costs before anything is purchased.
That's the heart of the service. Settings that nobody understands get abandoned within a week — so we practise each change with you, hands-on, until it's comfortable, and leave simple written steps behind. Follow-up visits and phone support are always available, and many clients pair this with our computer training sessions.
Yes — this is one of the most common ways we're engaged. Adult children organise the visit, we set up the technology in their parent's Gold Coast home, make video calling foolproof, and can set up remote-support access (with everyone's consent) so future problems can often be fixed without another callout.
Absolutely — phones and tablets are often the main device, and both iPhone/iPad and Android have excellent accessibility features: font scaling, magnification gestures, VoiceOver and TalkBack screen readers, hearing-aid compatibility and voice control. We set up every device you use, so everything behaves consistently. See also our mobile device setup service.
For many low-vision and limited-mobility users, a voice assistant is the single most life-changing addition: lights, reminders, timers, weather, radio, phone calls and news headlines, all without needing to see or touch a screen. Setup matters, though — it needs your accounts, contacts and routines configured to be genuinely useful, which is exactly what we do.
In-home assistive technology visits across the Gold Coast.